Thanks for purchasing our products at Meepal.com
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
You can return products purchased from Meepal.com within the specified return/exchange period of 7 Day
Pick-up: If you select to schedule a pick-up, please place the product in a packet and the product must be unused, unwashed and all the tags are intact. Keep the packet ready and open to expedite the return pickup. Our courier partner may initially examine the product at the time of pickup and a further quality check of the product will be conducted at our warehouse.
Self-ship: In case your area pincode is not eligible for “Pick-up” mode then, please self-ship the product to our Returns desk.Please pack the product and ensure product is unused, unwashed and all the tags are intact. Also, please mention Order No and Return id on a piece of paper and place it in the packet. We will send you a confirmation as soon as we receive the shipment at our warehouse. At any time, you can track the status of your return request on App/Website.
After we receive your item, our team of professionals will inspect it and process your refund.
If the payment mode was Cash On Delivery (COD) or any other mode we will refund the money in Meepal Wallet, which can be used for any purchases on Meepal.com OR can be transferred to the Bank Account. User would need to add bank account details and then initiate transfer from wallet. Refund amount in bank processing charge will be 5% apply. Typically refunds take 3-5 Business days to get reflected in Bank Account.
If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
For any general query reach us firstname.lastname@example.org